JOANN Fabric and Crafts is a well-loved store that has been inspiring creativity for nearly 75 years. It offers a wide range of project supplies and crafts, including scrapbooking products, beads, baking supplies, yarn, and fabrics. The store is known as a one-stop shop for all creative passions, with a great selection of sewing machines from top brands and seasonal project supplies for holidays like Valentine’s Day, St. Patrick’s Day, and the 4th of July. Customers appreciate the friendly and helpful staff, who create a pleasant shopping experience. Many reviews highlight the store’s vast fabric selection, with some customers' teenage children getting into costume and clothing making. Staff members are often praised for their knowledge and kindness, such as helping find the right thread or needles for specific projects. Some customers travel significant distances to visit particular locations, like the Ray Road store in Phoenix, where employees are eager to assist with machine repairs and questions. Although some mention that the quality of materials has declined and prices have increased, the overall experience remains positive, with excellent customer service and a welcoming atmosphere. JOANN remains a favorite destination where crafters and sewists can discover, learn, and enjoy their creative pursuits.
Shopping here is always a pleasant experience. There are so many different fabrics in stock! My teenage daughter has recently gotten into making her own costumes and clothes and wants to come here all the time. Everyone is so kind and helpful.
January 2024
Lupe was SO nice and so helpful!! She helped us find the right thread/needles for a weird sewing project. She definitely knew her stuff!!!
October 2023
We had gone to the Chandler Joanns and got anti-pill fleece to make the viral tye blankets. Then the next day we decided to make one for our grandma, we went to the Ahwatukee location and they had way more options of fabric! The lady was very helpful and it was all on sale! Definitely coming back!
