Metro by T-Mobile, located at 3432 W Bell Rd, offers excellent prepaid plans and a range of 5G phones from brands like Apple, Samsung, and OnePlus. Customers consistently praise the friendly and helpful staff, particularly highlighting Eddie and Rafael for their outstanding service. Many reviews mention how Eddie resolved issues quickly and efficiently, making the experience enjoyable. Rafael is recognized for his knowledge and ability to assist with upgrades while answering questions promptly. Overall, the store is noted for providing a pleasant environment and great customer service, making it a recommended choice for anyone seeking mobile services.
Eddie the owner was patient and professional. Totally went above and beyond even though I was initially in a bad mood. This is not only the only metro I try to go to, it is the only phone store I choose to do business with. Thanks again 👍
January 2026
This location is amazing. Stephanie deserves a raise seriously. I am also a verizon customer and honestly No bs this young lady can teach those guys a few things . Knowledgeable, patient and friendly. Best customer experience I've had in a long time.
September 2025
I had a great experience with one of the store workers named Eddie he had helped me get switched over from the service I had and get a great deal on a new iPhone and I would recommend anybody to go to him for help he has been the biggest help I've had with cell phone service
