Metro by T-Mobile offers prepaid plans and 5G phones. Multiple reviews highlight friendly, helpful, and considerate service from the staff, who are described as attentive, fast, experienced, and polite. Customers report that problems are solved quickly and staff thoroughly explain plans and help throughout processes. Several reviewers express high satisfaction, stating they will return for future services and that this is their preferred location. The business assists with plan changes, phone issues, and setting up new devices and tablets.
Great store and great service! Jackie and Tania were AMAZING and gave us a great deal and helped us out of a bad situation. Best service I've ever received at a metro pcs.
April 2025
Great people they really have costumer service skills and very clean store, I love you metro pcs
September 2024
I was a Boost Mobile customer. I came to see the offers at Metro by T-Mobile. I liked it and I kept changing and staying with Metro. Rocio was very kind and explained everything to me. Thank you.