Michaels is a store with a good selection of art supplies, fabric, frames, party decorations, and more. The Phoenix branch is clean and organized, though a little smaller, and has most of what customers need. Staff are frequently described as super friendly, helpful, knowledgeable, and approachable, offering quick assistance and carrying items to cars. They are also helpful with services like framing. The store offers kids crafts during the summertime that are affordable and great for younger kids. Some customers note issues with store return policies and have experienced problems with product quality, such as balloons popping randomly. Despite occasional frustrations, the positive service leads customers to return even from a distance, making their experience wonderful.
We had our sons birthday party at this location. I was a little concerned since they don’t have a classroom but they did a great job of blocking off an area in the back. The kids had a blast and it was a walk in the park for me! All I had to bring was cupcakes and goody bags. Would definitely recommend.
October 2025
Michaels is always well stocked and employees actually know what they are talking about. Awesome store
September 2025
Michaels art store has all that I want for my project and the people that attend are always there to help.
