Motel 6 Phoenix, AZ - North Bell Road offers a mixed experience for guests. The motel has faced some minor issues, such as problems with the electric lock on the door, lack of a remote for the TV, and cold water. However, the staff, particularly Alex, Maria, Elizabeth, Misty, and Patti, have been praised for their excellent customer service. They have gone above and beyond to resolve any problems, making the stay much more pleasant for guests. The front desk staff have been described as super helpful, accommodating, and truly going the extra mile. Overall, the reviews suggest that while the motel may have some minor drawbacks, the attentive and caring staff make up for it, providing a positive experience for those who stay there.
The a/c barely worked, which is a BIG DEAL here in Arizona. Beds were not the most comfortable. Could use a spring cleaning. The gentleman at the front desk was one of the more polite hotel hosts in this town.
May 2026
Cheap, cheap, cheap, at the end of the day that's all that matters, just need a place to lay my head get my rest, able to shower, I'm good, everything else don't matter, out of site out of mind, the only problem are the keys, they always need to be redone
May 2026
Room was kinda not great but the staff were awesome and did everything they could to make things better. Price was great and was available in a pinch when my family and I were exhausted.