Motel 6 Phoenix, AZ - North Bell Road offers a mixed experience for guests. The motel has faced some minor issues, such as problems with the electric lock on the door, lack of a remote for the TV, and cold water. However, the staff, particularly Alex, Maria, Elizabeth, Misty, and Patti, have been praised for their excellent customer service. They have gone above and beyond to resolve any problems, making the stay much more pleasant for guests. The front desk staff have been described as super helpful, accommodating, and truly going the extra mile. Overall, the reviews suggest that while the motel may have some minor drawbacks, the attentive and caring staff make up for it, providing a positive experience for those who stay there.