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January 2024 by randy jones
Always helpful
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January 2024 by Julie Samano
Phone call and got there service was great..thank for your service....
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December 2023 by Silo B.
I was on the phone with an employee named Steve and waited quite a bit just to get my questions answered and figure out if they have a part on hand since right when I called I was immediately put on hold and stayed on hold for 23 minutes and that's not after I asked what I wanted to know. They don't handle business well and seems that the owner doesn't even know how to run the company with all these reviews and nothing from the store changing besides getting worse, this store is only needed because of the warehouse other than that it's a piece of money burning crap
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November 2023 by See Biblio
Grant was extremely helpful, sweet and informative.
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November 2023 by p.j garseas
Nice had others Napa a they don’t warranty moneys back because they’re franchises so I went to corporate Napa on Thomas no problems just figured an paperwork out with no problem
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November 2023 by Apex Racing Development
People that work there don’t know their product
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September 2023 by Jon Schoenhardt
I delivered here. You have to come in from the back of store. No deliveries on weekends.This is both a Napa retail store and a Napa distribution center.Very tight back in to docks...take your time and GoAL.Park your truck outside of gate to the left by the or in the rounded out section.. then walk in to store.. Delivery office is very back corner of building. Through gate and immediate left. Walk up the ramp,Nice people, the will unload you asap.
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September 2023 by Matthew Lard
Napa Phoenix Main Store and Distribution Center. Can't beat it for selection and availability of those hard or impossible to find parts.
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August 2023 by David Major
Fast and friendly place that had the part I was in need of
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June 2023 by Danny Johnson
I love the service and they’ve always got a smile on their faces.
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May 2023 by Michael
Ex worker confirmed they were told lie to customers and say the part isn't at Napa when I was or is under the desk of in stock. Not recommend
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March 2023 by Michael Wood
I'd give 5 stars if they were open until 8 at least.
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February 2023 by Bradley Morris
Two customer service representatives. One talking to a guy about 4 wheelers, the Super Bowl and nothing important. 17 minutes later the other gentleman. Asks if he can help me. I place my parts up on the counter. The first guy is now talking about barbecue. Meanwhile my guy is straight struggling to find a dust cap and seal.
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February 2023 by Robert Remington
People are helpful,courteous, friendly, and experienced. Prices are great for the quality. Easy in and out access.
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February 2023 by Gene Smith
Very knowledgeable staff. Excellent quality, pricing and warranties.
