Old Navy in Phoenix offers fashion for the whole family, from trendy maternity wear to clothing for women, men, and kids. The staff at this place is amazing, friendly, helpful, and kind-hearted. The management is also friendly. Many customers love the prices and the clothes, noting good discounts and coupons. Shoppers report finding their size in everything and enjoying fun shopping for items like casual basics and seasonal must-haves. The store supports the community, providing generous markdowns and hospitable customer service to local charities. However, experiences can vary. The line at the checkout is usually long on weekends but generally moves fast. It can be hit or miss on how well the store is stocked and organized, usually being better on weekdays. While service is typically nice, occasional issues like clothes being poorly packed in a small bag are noted. Overall, it is a convenient location for buying online with in-store pickup.
Good place for basic everyday casual wear at good prices. I was there looking for some stocking stuffers for Christmas based on what was on their online inventory. When I was having problems finding what I wanted, an employee was very helpful and searched high and low for me, all the time keeping a smile.
October 2025
First time visiting the store and Alejandra was very helpful! Helped me return my items and find exchanges. Very personable and nice to talk to
June 2025
Old navy carried inexpensive clothes that are pretty good quality
