Old Navy in Phoenix offers fashion for the whole family, from trendy maternity wear to clothing for women, men, and kids. The staff at this place is amazing, friendly, helpful, and kind-hearted. The management is also friendly. Many customers love the prices and the clothes, noting good discounts and coupons. Shoppers report finding their size in everything and enjoying fun shopping for items like casual basics and seasonal must-haves. The store supports the community, providing generous markdowns and hospitable customer service to local charities. However, experiences can vary. The line at the checkout is usually long on weekends but generally moves fast. It can be hit or miss on how well the store is stocked and organized, usually being better on weekdays. While service is typically nice, occasional issues like clothes being poorly packed in a small bag are noted. Overall, it is a convenient location for buying online with in-store pickup.
I stopped in for a few basics and ended up finding much more than I expected. The store was well stocked checkout was quick and the employees were happy to answer questions and help me find what I needed.
December 2025
Good place for basic everyday casual wear at good prices. I was there looking for some stocking stuffers for Christmas based on what was on their online inventory. When I was having problems finding what I wanted, an employee was very helpful and searched high and low for me, all the time keeping a smile.
November 2025
When did Old Navy become so expensive! Where are the deals?!
