PetSmart is the world's largest pet supply and services retailer, offering a wide variety of products for dogs, cats, birds, fish, amphibians, reptiles, and small animals. Customers appreciate the large selection available both in-store and online, with the convenience of picking up purchases within two hours. The staff is often described as knowledgeable, kind, and patient, providing helpful service to pet owners. Many visitors enjoy the welcoming atmosphere, where their pets receive attention and care. However, some recent grooming experiences have raised concerns, as there have been reports of pets returning with infections. This has affected customer trust, leading some to reconsider their visits. Despite these issues, many customers value the deals offered, especially with price matching and the availability of preferred brands. The store is noted for being clean and well-stocked, although some customers have mentioned that prices can be high and that there may be limited options for certain items. Overall, PetSmart remains a popular choice for pet supplies and services, with both positive and negative feedback from its customers.
Always find exactly what we need for our pets, great customer service and products.
June 2024
Great groomers!!! Karla is quite simply, one of the BEST!!!
June 2024
I got a wrong order delivered & called to see what had happened, Krissy was such an amazing help and was quick to figure out the problem & help me with a solution. Just wanted to give a shout-out!
