PetSmart is the world's largest pet supply and services retailer, offering a wide variety of products for dogs, cats, birds, fish, amphibians, reptiles, and small animals. Customers appreciate the large selection available both in-store and online, with the convenience of picking up purchases within two hours. The staff is often described as knowledgeable, kind, and patient, providing helpful service to pet owners. Many visitors enjoy the welcoming atmosphere, where their pets receive attention and care. However, some recent grooming experiences have raised concerns, as there have been reports of pets returning with infections. This has affected customer trust, leading some to reconsider their visits. Despite these issues, many customers value the deals offered, especially with price matching and the availability of preferred brands. The store is noted for being clean and well-stocked, although some customers have mentioned that prices can be high and that there may be limited options for certain items. Overall, PetSmart remains a popular choice for pet supplies and services, with both positive and negative feedback from its customers.
Very nice people, offered coupons and discounts where available.
February 2026
The cashier was really sweet and even gave me a discount on the cricket enclosure! She said she was disappointed because of how dusty it was.. I really appreciated that.. it was nice to know some employees pay enough attention to the cleanliness of the store and it's products..
January 2026
Great store the employees are great .. I have 2 tanks and this is where I come to get all tank supplies.
