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March 2024 by Isabella R.
Absolutely horrible experience at this PetSmart every time I come here. CHECK THE EXPIRATION DATES ON THE PRODUCTS YOU BUY, PEOPLE!!! Because the staff sure as shit doesn't care and doesn't check!! Every time I go, I am pulling 10-15+ products off the shelves that are MONTHS past their expiration date. I visited today (March 4, 2024 at around 4:30PM) and the oldest product I pulled off the shelf had expired in July of 2023!!!! 8 MONTHS AGO!! The staff does NOT CHECK, NOR DO THEY CARE. I bring it up at the register every single time I come in when I drop off the expired products. I decided to finally write a review today when I brought it up to the lady working at the register. In the middle of me saying "you guys should really make checking expiration dates a priority, it's severely dangerous for the animals" she interrupted me rudely and just said "phone number?" I should've asked to speak to her manager because that's just ridiculous. Have some compassion. Don't you have to love pets to work at PetSmart? The carelessness was downright cruel. It is incredibly dangerous to feed your pets expired food and it could easily kill them. PAY ATTENTION TO YOUR EXPIRATION DATES, BECAUSE THE STAFF DOES NOT -- YOUR FUR BABIES WILL THANK YOU!! Shame on the staff at this store. Find another workplace where you actually care about what you're doing.
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February 2024 by MomDoGGY SK
Too darn high prices for some substandard goods which you can get better quality at bargain stores. Hence I actually did! I bought a collar and a leash lasting not even a day. I took it right back, bought a comparable set at the 99 cents store, Three months later it is still intact, holding up beautifully. The staff is nice and store very clean, which is what warrants a 3 star review.
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February 2024 by Autumn
I love pets smart. I adopted my best friend here ❤️
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January 2024 by M W
Samantha in grooming was not helpful, did not read the required paperwork appropriately and was also seen mistreating another dog that was there. We’re thankful to have seen that so we could cancel the appointment and take our dog to a different place where they will be treated kindly. You should never reprimand someone else’s dog. Dodged a bullet, and she needs to be trained on how to properly deal with dogs when she’s under pressure. That poor little dog wasn’t even doing anything bad.
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January 2024 by Ryan Massa
Great dog training classes!!
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January 2024 by Larry Callahan
Good care for tour pets
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January 2024 by Robert Cronkrite
Restroom was disgusting
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January 2024 by Lori Patterson
???? Petsmart is Petsmart! They just don't always have the frozen fish food that I need, and it becomes frustrating to have to speak to management to order it. But, all in all, they're my go too!
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January 2024 by david n
I was almost hit by an employee while walking across the parking lot. She decided I was in the way as she almost hit me and my 2 year old granddaughter and then proceeded to flip me off and yell at me to get the F out of the way. I tried to find out who she was but wasn't given her name by the manager. He also didn't seem to really care that one of his employees was driving recklessly in the parking lot and seemed very disinterested in what I had to say. Needless to say, I use to shop quite often at PetSmart. Looks like I'm a Petco guy now because I absolutely refuse to shop in a place that employs absolute filth like this girl. I hope others read this and realize that she had absolutely zero regard for my safety and even more alarming was the fact that she didn't even care that I was carrying a 2 year old in my arms. I have so many more "colorful" words I can use to describe this situation. Lucky for PetSmart, Google doesn't allow it. Otherwise, I'd light you up! Absolutely disgusting how this was handled or lack thereof. Negative 5 stars!!!
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January 2024 by Brad Kingston
Prices are a bit high for pet foods here, but they have an eclectic collection of choices
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January 2024 by Richie Davis
Great products and great staff thank you all for all the help
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January 2024 by Tina Martinez
My inner child always wants to test the doggie toys out that beep. I love purchasing sweaters and toys for my sister's dog. She is super spoiled, I love her!!!
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January 2024 by Stevie Bee
I love this location. The employees are always so friendly and extremely knowledgeable. Even when swamped, I never have any issues getting assistance from the employees. This location is my favorite for that reason.
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January 2024 by Keith Rogers
Great customer service and always friendly to any dogs that are brought in.
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December 2023 by Asia C
Can to get a kitten and the manager was rude and refused to sell me the kitten. I’m over the age of 18 my name is on the house I was taken the kitten to and she refused to sell her to me. Never been so disappointed in pet smart
