PetSmart is a large pet supply and services retailer that offers over 10,000 products for a wide range of pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up their orders at local stores within two hours, making shopping quick and convenient. Many store locations provide additional services such as dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and adoption. Reviews highlight the helpful and happy staff, especially during the adoption process, where staff members show genuine care and provide informative guidance. Customers appreciate the store's clean, well-stocked environment and the friendly service they receive. In particular, staff members assist with heavy items and help lift and carry pet supplies, demonstrating excellent customer service. The store is praised for its great selection, helpful employees, and positive experience in adopting and caring for pets. Overall, PetSmart is recognized for its caring staff, quality products, and commitment to pet well-being.
Helpful employees shared info I needed about my fish and dogs. Adoption offered on site.
February 2026
I recently visited this store one night on a whim while I was on this side of Phx. I had great friendly professional service from the cashier named Alyssa. Good experience, if I am in that neighborhood again I would stop back in.
January 2026
Love PetSmart, has everything you could possibly need for your pet. Excellent customer service
