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February 2024 by Linda Grissom
Flowers were beautiful when delivered and my mom was very happy with them.
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February 2024 by Allison Reynolds
Phoenix Flowers delivered a beautiful flower arrangement to my mom's work for her retirement. They arrived during her retirement lunch so everyone was able to oooo and awww over them. She felt so special! The flowers were bright, fresh, and colorful. I will be using Phoenix Flowers again!
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February 2024 by Andrea Corona
My dad needed me to order his wife roses for Valentine’s Day (the day of). Placed the order and beautiful roses were literally there within a couple hours. So impressed! Have never been let down. Definitely recommend
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February 2024 by David Elster
Delivered a dozen roses + fill to my girlfriend's work for Valentine's Day. Everything looked beautiful and full, she loved it. Made her coworkers jealous, what better review can I give here?
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February 2024 by Kim Feenstra
Ordering was very simple, payment processing was flawless. I ordered the Designer’s Choice. It was delivered same day & the arrangement was beautiful! I received email confirmation upon delivery, everything went smoothly. I will be using them again for certain! Thank you for helping me bring a little light to my daughter’s day.
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February 2024 by LeVi B.
The delivery was an absolute mess. The carrier brought the flowers into a place of business with water pouring all over the floor. She claimed it was the fault of the vase. The vase was fully intact, but there was no more water in the vase and water was inside the petals of the flowers. The box on the exterior of the vase was soaking wet. This indicates the flowers tipped over during transit. Pictures to show this mess. I spent over 10 minutes of my workday mopping up the water all over the entryway where customers were walking in and out, which is a safety liability for my company. I refilled the water, made a new carrier out of shipping cardboard, then tried to enjoy the flowers. That's when I saw the lack of quality in the flowers. Pictures to show the wilting. I called the company, per instruction of the Satisfaction Gauranteed card, and received an apology before asking me what I want them to do...can they come clean up the mess? Oh wait, I already did that... This was such disappointing service and product.
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February 2024 by D. Diane Miller
Very fast service and beautiful arrangement!
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February 2024 by Julia
I had a super fast and quality experience as a walk in at the end of the day. Just a few questions about price and colors and the folks here made a gorgeous bouquet, bigger and with better variety than I expected, way better than the two grocery stores I looked at today. I will be back!
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February 2024 by Arthur Conforti
Can always count on quality product and exceptional prompt service. It's never too late with this company. I know it's never too late with Phoenix Flower Shop.
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January 2024 by Marsha Lassiter
Phoenix Flower Shops has always been my go to when ordering flowers. Website very user friendly, has a great selection, prices very reasonable and delivery always on time. Updates are sent throughout the process with final delivery update. Thank you Phoenix Flower Shop.
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January 2024 by Amie Kimura
One of the worst experiences I've had with a "guaranteed satisfaction" florist. I received an arrangement late afternoon, Friday, Dec 22nd that was full of mostly ferns, 4 Gerber Daisies (1 flopping already in less then 24 hours) and small carnations with other fill flowers so I called the 800# a little after 5pm and was transferred to a voicemail. It was Chrismas weekend so I wasn't expecting a call back right away but didn't receive a call back at all. So I called in again and spoke with a woman who asked for my order # and we spoke of the issue with the floral arrangement I received. When I explained what I received, she said "oh no, that's not what you should have received, your order came in from California but it should have had roses and lilies as well". I let her know I took pictures and could send them to her so she gave me an email address to include my order #, issue and pictures, which I did send. The response I received from Maria was ridiculous. Her email read "Thank you for sending the pictures of the arrangement you received. I do see where the bottom and center of the arrangement was bare and had lots of fern. This arrangement is not suppose to have roses or lilies" and went on about redelivery. Conflicting information from the woman I spoke with over the phone and the email from Maria. The arrangement looks like a $19.99 bouquet you buy from Trader Joe's and throw in a vase! Definitely not something you would expect from a professional florist. Seeing some of the other reviews and pictures, I'm questions this florists abilities. They use limited bouquet flowers and way to many greens or filler flowers. The vase is very similar to a cheap vase found at IKEA. I would look elsewhere if you're looking to send a bouquet to a loved one or for special occasion.
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December 2023 by J J
Easy to order, flowers were delivered when promised and were beautiful!
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September 2023 by Judy P.
I have recently received two floral arrangements from Phoenix Flower shop and both were outstanding! The first bouquet was uniquely styled with colorful, fresh flowers was presented in a lovely glass vase; the other was designed to look like a birthday cake..... exquisite! I will be sure to tell friends and family to use this Flower Shop when sending me flowers. Thank you to the staff for putting such effort into making truly memorable floral arrangements !
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September 2023 by Jody Y.
Website was easy to navigate and make my choice and order. The flowers were delivered quickly and we made someone’s day. Definitely would use again.
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September 2023 by Cindel Hamilton
Ordered online from Nebraska and beautiful plant was delivered in Pheonix, AZ same day. Thanks for the seamless process ?.