This Pinnacle Ear Nose and Throat location has closed

Pinnacle Ear Nose and Throat is a medical practice known for providing quality care and helpful staff, especially under the care of Dr. Rizzo. Patients appreciate the professionalism and expertise of Dr. Rizzo, who is considered an excellent ENT and surgeon. He has performed various procedures, including sinus surgery, septoplasty, cyst removal, and a tongue tie clip for an infant, with positive outcomes and minimal complications. Patients frequently mention that Dr. Rizzo takes the time to explain procedures and answer questions, making them feel confident and well-cared for. The staff at Pinnacle ENT is generally friendly and accommodating. Front desk staff, especially one particular receptionist, are praised for their helpfulness in scheduling appointments and making patients feel welcome. Nurses and medical assistants are also described as amazing, caring, and professional, providing great support before and after procedures. Patients have expressed gratitude for the care they received and often recommend Pinnacle ENT to others. However, some reviews point out long wait times, sometimes exceeding an hour and a half, which can be frustrating, especially for scheduled appointments. The busy office volume impacts wait times, but patients still feel the overall care and expertise offered by the team are worth it. Despite the occasional delays, Pinnacle ENT remains a place where patients trust the care they receive and are pleased with their treatment outcomes.

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1. Phoenix, Arizona