Public Storage in Phoenix offers a convenient and secure storage solution. Customers can reserve a space for free with no commitment, using the online eRental to skip the counter and move in directly. The facility is described as a great storage place where the office staff provides wonderful, spot-on customer service and personal attention, making people feel very safe keeping their items there. Many reviews highlight a specific staff member for being incredibly helpful, professional, and for providing terrific assistance that makes the storing experience less stressful and smooth. The process from online reservation to accessing the unit is noted as quick, though some feedback mentions the unit location map could be more detailed. Overall, it is an awesome place where staff are always willing to help.
Taylor went above and beyond helping us loading our car, even when looking for a tool to help us! He accommodated us while we were emptying out our storage unit! The check out was so smooth and easy! Thank you so much Taylor! I highly recommend this location for any storage needs! Safe and easy!
August 2024
Great customer service. She did well a found us what we needed quick. 8/3/24. Definitely needs a raise.
August 2024
Ann help me a lot, she was friendly and fast with all the paper work tealy nice lady, ? thanks
