Shoe Dept. Encore offers a wide selection of brand-name shoes, handbags, and accessories at affordable prices for the whole family. With large stores and TV entertainment areas, the stores provide a comfortable shopping experience. Customers can find well-known brands such as HEYDUDE, Crocs, Skechers, Timberland, and adidas, as well as extended sizes and wide widths. While most store associates are ready to help, some customers have reported encountering rude or unhelpful staff. However, the store also has exemplary employees, like Patricia, who provide excellent customer service and product knowledge, making the shopping experience positive. Overall, Shoe Dept. Encore strives to be a family-friendly footwear destination with a wide selection and varying levels of customer service.
The manager Meghan went out of her way to help me! 10 out of 10 would recommend
September 2023
Agility and good treatment. Apart from quite a variety of shoes and more.
October 2022
Patricia has the most outstanding customer service. I bought my shoes because of her, and her knowledge about the product! I will go back because of her. Thank you Patricia for turning my bad day around. Leadership, please recognize Patricia.