Sonora Quest Laboratories, located in the Baseline Crossings strip mall in South Mountain, offers routine blood testing and a variety of specialty lab services, including free COVID testing for the uninsured. The business has received positive feedback for its friendly and helpful staff, with many customers noting the quick service. Appointments can be easily scheduled online, and walk-ins are welcome. Patients have reported pleasant experiences, highlighting the gentle and patient approach of the phlebotomists. Specific staff members, such as Anna, have been praised for their efficiency and kindness, making the blood draw process smooth and quick, even for young children. The check-in process is described as hassle-free, with reminder texts sent out, allowing for minimal wait times. While some customers noted difficulties in reaching the office by phone, those who visited in person found the atmosphere welcoming, with staff fluent in both Spanish and English. Overall, Sonora Quest Laboratories is recognized for its professionalism and commitment to providing quality care.
Appointments get called back on time/very close to on time. Highly recommend making an appointment. Office is very clean, everyone is professional.
October 2024
The staff is very friendly and helpful. the service was fast. The person who dragged my blood was gentle and patient. I think her name was Donna (black hair with glasses). I was in and out no worries. Thank you for your service.
June 2023
Made same day appointment online. Immediately upon arrival Jose offered to assist me and he verified insurance. Had a seat for three minutes and Jose called me back for the blood work. As a receptionist and phlebotomist, Jose was extremely professional at both.
