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December 2023 by Billy Sawyer
Only issues I have so far is that the blowers don't dry the sides of the car. Leave the doors and panels mostly wet. Also dusting the way one of the driver side brushes keeps knocking and folding my side view mirror in. I have a super small car so that sgiuldnt be happening.
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December 2023 by Lakisha Coulter
They lie about their membership plan prices. I agreed to $10 monthly and have been charged $25 a month instead. There’s no live customer service just chat bots with pre entered questions only. Cancelling your plan is done through the website only. I cancelled weeks ago and am still being charged monthly. Pretty much going to have to cancel my card because they won’t stop billing me or allow me to speak to a live person. A complete scam.
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December 2023 by jovanna garcia
angela is awesome! she came to assist us when our card wasn’t working, and made our overall experience at this car wash very positive. she’s definitely a people person and the reason we’ll be coming back!
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November 2023 by Emma Medrano
Destinie was amazing with her customer service with helping me with a few questions and doing the above and beyond. Really pretty smile totally a face for super star wash!100% hard workerService: Auto detailing
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November 2023 by Tylon “Terminator X” Williams
I just came from this Super Star Car Wash and let me tell you this was the most disgusting, disappointing and upsetting car wash experience I have ever had. From the minute I pulled into the parking lot there were two girls on there phones instead of working and not helping customers the only highlight of the car wash was the guy who handed me my dash wipe & air freshener and the car wash itself. The floors were literally covered in trash a dust storm blew them in from the next town over there were no clean towels from as far as I could see luckily I have some in my trunk for situations like this. There was no glass cleaner all the bottles around the facility were empty yes folks every bottle. It just breaks my heart because they just built this car wash 3 or more months ago I’m not good on current events going on around the valley. Who ever is the manager of the particular location needs to be fired and a new better manager needs to be hired effective immediately. ?
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November 2023 by Culiacan Sinaloa
The manager here was so disrespectful, I will not be back here and I will tell my friend and family to cancel their memberships. I felt like I was being laughed at and made fun of by the manager with long hair. I was being polite, I literally was being mocked…. Horrendous service.Moving to Cobblestone down the street, they’re close and awesome service.
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October 2023 by Victoria Rivera
This place is awful! There’s trash everywhere the cam or over flowing with trash, no clean towels, half the vacuums don’t work, there’s no one around to help when you’re stuck at the pay station. And if you do find some one they refuse to help just shrug their shoulders and walk away. This is the worst one I’ve seen from this chain of car washes and it’s fairly new which is sad.Hope ya all figure it outServices: Vacuuming
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October 2023 by kerri Noell
I bought the super protect wash and I’m really happy with it. They give you a big, good quality towel to wipe the inside and the vacuums are always free. Sylvie was helpful when I had questions about the membership and I love the Cardinals air freshener they gave me!
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October 2023 by Garcia Family account
Worst car wash. Came here the 24 of October. Got the most expensive wash, I was expecting to really clean my car. They had no towels and 1 employee. Waste of money. Save yourself a trip, cobblestone is right down the street fully stocked! Now I got water spots all over my car.
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October 2023 by Sal Mar
Destine was the BEST at getting us on our way and through the wash. She explained all the options and even suggested a membership! I look forward to getting one soon. She is very knowledgeable and nice!
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October 2023 by Macie Noell
Sylvie was amazing with her customer service, helping me with a few questions about which package would be best for me. Went above and beyond. Hard worker and pleasant interactions all the time!
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September 2023 by Carol G.
I went to the Superstar car wash in Colorado Springs on Centennial Ave. I have a two week old 2023 VW Tiguan. I went through the car wash that did an excellent job on the car. The people were very professional, personable. Brand new facility. However we had a minor problem. The brushes in the wash ripped off my rear window wiper. I reported it to the manager"Ameer" who was apologized and immediately called his b b miss. He then took my info and said I will call you today I promise. Shortly he did telling me they have it ordered and paid for and VW will call me when it comes in on Monday. I then will have it fixed . it was handled very well thank you. I will go back.
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September 2023 by Michael L.
Ramon and his team at super star car wash were very helpful and professional. They took great care of my car and left it looking better then when it was brand new!
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September 2023 by Cynthia Valenzuela
Been there many times, last two times vacuums didn't work. Towels are dry, even in the morning when the weather isn't even that hot.
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September 2023 by Manuel Flores-Ochoa
I like it, the only thing would make it perfect is if it was a water faucet available
