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November 2023 by Kimberly Brogdon
I went to the u haul on 94 Ave and Van Buren it is located within a storage lot! It was very clean. The customer service rep. Jade helped me with my situation even though she didn't have what I needed she found it for me !! Awesome job Jade. Thank you
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June 2023 by Richard Holsinger
Very few trucks. Don't sell any material to help move and had to call 5 times before someone finally answered the phone and was rude. Recommend going to a diffrent location if you have the option too
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June 2023 by Jimmi Underhill
Very friendly staff and knowledgeable about my reservation. Highly recommended
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November 2021 by Juan Lopez
The lady answering that phone is extremely rude, i wonder if the person in charge realizes its her fault they aren’t getting any costumers.
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October 2021 by sylveria thomas
Reserved a uhaul, then I called in to confirm and the guy I spoke to on the phone stated he had plenty of trucks then once I got they didn’t have and because the person who rented it over the weekend never returned it, worst service ever.
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May 2021 by moreen kelly
The lady that works there is extremely rude!
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February 2021 by Red Hat
The lady that works at the location has to be rudest person alive, I wonder if she got issues with her family and has to drag out her aggression on the clients that wanna do business there?
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February 2021 by shaun sloan
Horrible place, looks like a chop shop and the owner treated us bad
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April 2020 by Ruben Tom
I've been here twice in the past two years & the old lady that works the Uhaul service was ALWAYS so very rude. I've never had problems with any other Uhaul business. I wish a Uhaul would open somewhere nearby so these people wouldn't be doing it. Would not recommend whatsoever.
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December 2019 by Lisa carter
Very rude customer service whenever I will call if they would hang up in my face without even getting any information out of me. When asking for things that the normal U-Haul should have every time it was no no I don't have I don't have but yet when I went down there they were fully equipped with what I was asking for!. Very rude disrespectful U-Haul.
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December 2019 by Dina Apodaka
Me dieron un buen servicio y un carro en bien funcionamiento
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September 2019 by Howard H.
Train this location on how to actually rent equipment. I've rented or been with others who have rented trucks 10 times in the last three months and this was, by far, the most unprofessional, unorganized mess I've ever encountered. I did the early check in and provided copies of my drivers license and got to the location and was told I needed to take pictures of my ID via my phone AGAIN, myself, not even just having the operator do it. Then we waited several minutes to get the link because the wrong number was in the reservation. Then their computer system froze and what should have taken 10 minutes took 45+. The entire time the owners were bickering back and forth about issues. The daughter tried to help expedite the issue only to be told off by the mom who then after telling her to leave her alone asked her for the exact information the daughter provided. It was a mess. There also was very little room to return the equipment after hours and because they took so long to rent the equipment to us we had no choice but to return it after hours. I will never use this location again and I will be certain to review it so that others do not either. It's 2019, no location should force people to check in twice because they don't know how to work the reservation system.
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August 2018 by CC Falcon
Owner is rude
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April 2018 by IMI
Great People! Great Service! Clean Equipment!
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February 2018 by Victor Lopez Chiprez
Gracias por el servicio
