Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands, including exclusive lines like Kylie Cosmetics and Olaplex. The Salon at Ulta Beauty provides a range of hair, skin, makeup, and brow services, with the option to book appointments online or walk-in. Customers often praise the exceptional customer service, especially at the Desert Ridge location, where staff like Willow are known for being friendly, efficient, and understanding, going above and beyond to assist customers. The staff is also recognized for their professionalism and for making customers feel welcome and valued. Many visitors share their positive experiences with staff members such as Kristi, who was very helpful, knowledgeable, and kind, especially for those new to makeup or skincare. Makenna also received praise for making the process easy and providing helpful guidance, even introducing new products like Cliniques All Over Concealer. While some customers note that the store has fewer samples and hair products, they appreciate the overall friendly atmosphere and great service provided by staff like Melissa and Rodi, who did a great job on their gloss.
