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March 2024 by M. M.
I have consistently been impressed at this location. After today, I’m writing a review. Had to ship back some equipment and my info wasn’t correct but the gal was very patient and just gave me what I needed to figure it out. Additionally I needed a notary after my bank said “this is too many pages go to the UPS store”. So we did, and they hooked us up, got us in and out. Would definitely recommend.
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March 2024 by Tom Dostal
Fast service
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March 2024 by Mark Allen
Consistently excellent service by all employees!
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March 2024 by Tiffany Brisco
Michie has exceptional customer service. She was able to multit-task with a store full of customers, phone ringing and I needed a couple different services. Michie never wavered and remained focused on providing amazing customer service.
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February 2024 by Jenni L.
The customer service here is excellent. The team is professional and thorough. They always greet me. They always wish me a good day. If they are busy they let me know they will be right with me.
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January 2024 by fred bauer
Always great service at this location. Staff is always ready to assist.
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December 2023 by Carmen Jordan
I always get great service there.
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October 2023 by Tab Fitts
They're always very friendly and the owner knows me by name. She goes and grabs my mail for me when she sees me walking up. Great place, great experience with them
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September 2023 by Chris K
Always excellent and quick service. Friendly and helpful staff.
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July 2023 by Jose S.
Package was delivered to the location on 7/3, per UPS tracking stated i had until 7/10 to pick up.On 7/8 I attempted to pick up my package. I was informed my package was not there and would need to contact the seller. I asked why my package wasn't there and was told that I must be wrong. I provided the tracking number and was told that the drivers scan packages they don't deliver. So now the blame is passed on to the driver. I asked her what I could do and she said to come back on MondayThe person at the store marked my package refused when I attempted to pick it up. I emailed customer service.If you see my email to UPS Customer service it was sent at 10:03 AM on Saturday 7/8, they are closed on the weekends so they didn't mark it refused. At 10:43 AM the store marked it as refused. I contacted support on Monday and was told I refused the package so they couldn't stop the return. I explained I didn't mark it refused and attempted to pick my package up but there was nothing they could do.Lesson learned, never using this store again.I'll continue to use the store on 19th Ave and Union Hills, I have never had an issue with pick up or returns at that store..
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May 2023 by Geana Davis
UPS would have zero stars, if allowed. I pay for daily pickups but they only come 2x weekly. They overcharge on freight. Frequently miscalculate package weight (i.e., billed me 90# for a 9# pkg @ 1373.00). It's as if UPS just hits me with a charge at any opportunity. Use FedEx!
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May 2023 by Meridith H.
I stopped in on a Monday to have a document notarized, a copy made and sent out. Michie helped me. She was courteous and helpful.
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March 2023 by Zia
Super helpful people! Someone is always available when I walk in the door & it’s never really busy. Parking is also easy and usually always open right up front, including handicap.
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November 2022 by John Wells
I love this store! I ship multiple items every week and the people here are always friendly and helpful.
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November 2022 by Sourabh Jain
The best UPS location ever. Very kind and experienced staff. Specially for Notary needs.
