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February 2024 by mia konz
I have very nice pretty experience
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December 2023 by The Snorting Pug
There is really no way to know exactly from which UPS center my delivery originated in this area, but it really doesn't matter because the company as a whole, is awful.Second time an important pricey package was delivered to the wrong address and my correct address is clearly printed on the box.This time it was marked delivered but was nowhere on my property. Two days later a kindly HONEST person brought the package to my home saying it had been at his door, TWO blocks away.Why is it so difficult for UPS drivers to follow directions?I love the photo the driver supposedly took as 'proof' of delivery; a pitch black photo in the dead of night ( my porch is lit up with security lights galore 24/7 , so no excuse for not seeing a house number let alone a street name.Customer service is non existent. Online help is a joke.If there was a choice to have a purchase shipped some other way, I would take it even if it costs more but some places only ship UPS. I didn't think a shipping company could be worse than USPS, but I stand corrected.
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October 2023 by Jacob Crist
worst delivery company award 2023. Refuses to drop off my package and is unwilling to cooperate any further. I have never had a company shove a middle finger in my face as hard as this one. Unbelievable lack of humanity. 0 customer service. It is impossible to talk to a human when you call any customer service lines. Their excuse for not dropping off my package is the laziest I have ever heard. I will refuse any further service with the POS company.
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April 2023 by jeremiah pickett
Literally no service. I have been here trying the buzzer,knocking on the door, and have been on the phone with the 800 number since this location doesn't have one for going on an hour now and still no answer. This is very frustrating considering I'm in between two jobs and there closed on the weekends(today's friday). They must have closed by 330 I'm now thinking there is no employees here when it's supposed to close at 9pm it is now 5:20 and I now have to leave with nothing after almost 2 hours of waiting and dealing with the 800 number saying they understand but then just trying to have another 800 number contact you to do the same.
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August 2022 by First Max
So awful , I got there and the note said press the bell , I did , and after a minute an old lady answers , yelling at me "WHAT DO YOU WANT", I told her I wanna ship a book , and then she yelled something I couldn't understand so I asked her again what did you say so she yelled back , "DO YOU HAVE A LABEL ON IT " , then I said yes and she answered"DROP IT IN THE BOX" ,so I said thank you and she didn't answer ,I felt so awful , if she doesn't like her job she doesn't need to take it on people , we don't know or care about someone behind door yelling at us this is just awful .I hope someone report her or move her somewhere else , somewhere where she doesn't have to deal with people because she a massive @@@@
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December 2021 by Donald Morgan
I had package delivered yesterday and the driver left the package in the bulk package locker. This was meds and I to go through about hundred packages to find my on the bottom. Why did the driver left in the bulk locker instead of a small locker for small packages? This is not satisfactory in the delivery. This poor way to put all small packages in big locker made for big boxes. I try not to use UPS, and use any other delivery company. This what the insurance company used. So please help us as customers, instead of being in a hurry, just do right thing.
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December 2021 by brandon castro
A truck just pulled up to my house and left... I'd like to know where the driver is
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August 2021 by Christian Mosqueira
Big warehouse
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January 2021 by Jesse Bennett
Sucksssssssesss
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January 2021 by Joshua Clark
Its UPS so super busy
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December 2020 by Jess Beautiful
Everyone was so nice and helpful.
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December 2020 by 2020 Chair
Steve & Langston are awesome..
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May 2020 by charles buhr
Normally i have had no problems but the last few times it literally just looks like incompetents. I ordered something last time that was sent back and fourth from goodyear to phoenix 6 times and was late by two weeks. Id understand items bing late if they where just not there or if it went out with the first run the following day. However that just looks like someone messing around. Now i ordered another item and it shiped on the 8th arrival was meant to be the 11th . the package sat in phoenix from the 8th to the 11th on that day it was sent to goodyear and back to phoenix so i presumed id get my package in the morning. It hadent left phoenix yet. Im not the type to complain normally but when i cant justify things in my own mind it makes me more angry. I work everyday to make aircraft parts i have tuff days where i cant get to everything but if something was ever sitting in my que for more than a week id be fired.
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March 2020 by ALL BOUT THUG LIFE
R.C is a 5 star!
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December 2019 by Aaron Mullins
Got a notification for delivery. So where is it?