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February 2024 by Yolsdan Armenteros
Excellent treatment
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January 2024 by Kurtis Colbert
Macy was the name of the representative that assisted me and she was excellent, extremely knowledgeable and informative, Very positive and vibrant. She provided fast and efficient service and was the light in the building Only smile I seen in out of everyone I greeted in the store! Thanks for amazing customer service and assistance obtaining an amazing service provider
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January 2024 by elmonstro 7
Mabel was amazing at helping with all questions, knowledgeable and patient, definitely a really nice experience today at verizon!
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January 2024 by Vanessa Arreguin
Been with Verizon 20 years.That should say enough
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January 2024 by Duane Allen
Helpful
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January 2024 by Matthew Farnsworth
Guy that helped me was VERY helpful only giving 3 stars because they are VERY overpriced! I'm switching to a cheaper provider and going from $95 a month to $40 a month for the same service and dont notice any difference in coverage. Now I can justify getting a line for my watch!
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January 2024 by Joseph Guzzetta
Very helpful
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January 2024 by ed Cruz
Macy- Thank you for all your help and hard work and professionalism. You are one of the most cheerful salespersons I have ever met!
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December 2023 by James Dean Troutt
Went in to pay my bill.....That’s it....
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November 2023 by Lisa Houghton
Quick and easy SIM card swap
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October 2023 by Patricia Begay-Maki
They're always really helpful. But I'm upset about the last time I was there. I wanted my son to have a cheaper phone that was newer than what he had, so I asked what deals they have, not wanting to spend much and seeing if it was worth it to upgrade his phone. The person who helped me told me she recommended one of the phones because it was similar to what he already had and they had a deal where we didn't need to pay much for signing a new contract. Ends up, I'm paying double what I was paying for the phone I already have and there was no deal in place for the phone she set my son up with. I can't trust Verizon sales people, so I'll just go in there for help and look at other carriers when we're ready for new phones.
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August 2023 by Karen Halgren
Upgraded phones, store was quite busy but we were in and out in about 40 minSales guy was really good but talked really fast and I had a hard time hearing him as he was soft spoken. He was great to work with tho! LOVING our new Samsung Galaxy S23 Ultra.
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August 2023 by Curtis Kizzire
Had to actually go online to look up the phone number to actually call This business but when it gave of the numbers it said i had press 0 and you would be connected to a customer service well I press 50 times and the 51st time it finally let me connect over to customer service there a website isn't working but instead of trying to see if the available in my area all they wanted was my information Beware at your own risk going to this company
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July 2023 by Richard Fleming
Phone service is very good. Online customer service is horrible. The chat doesn’t respond, the voicemail runs you in circles. I don’t think they have any live people employed there. I was just trying to change my card on autopay and have had no luck with something that should be a simple process.Have had similar problems in the past.
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July 2023 by Ashley
Come on down if you're interested in seeing the 4 workers on shift mob to the back and hide from the customers. Lol 7/6/23 about 5:45pm going on 15mins of them hiding and being useless while four other customers entered the store they still didn't show themselves One of the customers left because they were not helped. I also left after receiving no help in there a total of 30-45mins. Go to a different location save yourself the trouble.
