Verizon provides a range of services, including mobile, 5G home internet, and business solutions. Customers can visit their store in Phoenix for assistance or use the online platform to schedule appointments and place orders, with options for in-store pickup or free shipping. Many customers have praised the staff for their helpfulness and knowledge. Representatives like Marcus, Lily, Macy, and Mabel have been noted for their polite and efficient service, making visits to the store pleasant experiences. However, some customers have mentioned concerns about pricing, feeling that the services are overpriced compared to other providers. Despite this, the overall customer service has received positive feedback, highlighting the team's commitment to assisting customers effectively.
Yadi, professional, courteous and confident in the knowledge of the prod
December 2025
Danny helped us with our new family plan, even though we had complications with our old phone carrier, we were able to get great customer service from Danny to help us get through it. Thank you Verizon
December 2025
This Verizon was great! I made an appointment but missed it, and I was still able to talk to someone and receive help immediately.
