Wells Fargo Bank in Phoenix is dedicated to supporting customers' financial goals with personalized attention and reliable self-service tools. The staff is described as very helpful and professional, with particular praise for one employee who went above and beyond to assist customers. Visitors appreciate the friendly atmosphere and the assistance provided, regardless of background. The branch is noted for its pleasant environment, ample parking, and the hard work of its staff, especially during times of workforce shortages. Overall, it is a welcoming location where customers feel valued and supported in their banking needs.
If you want good customer service, this is the spot. Ariana helped me with my banking issues and resolved them. Armando is a great manager always checking in with everyone making sure they are being attended.
October 2023
I used the ATM but did peek in the lobby and it was clean and a comfortable temperature. ATM worked well.
August 2023
I'm not happy. They all are snubs. Fiance account was questionable for fraud on his own account. He had to go through hoops to get his account unlocked. They want to set up appointments 3 weeks later. B.S. a person opens an account for availability of money. To spend it anyway they want not what the bank decides.
