Wells Fargo Bank in Phoenix offers personalized attention and empowering everyday banking with self-service tools. Customers appreciate the excellent customer service, with staff responding in their language and clarifying all information and doubts. However, one teller, Shaqria, is reported to be unpleasant and leaves customers feeling uncomfortable. Overall, the bank provides good services, with one customer describing the experience as a "joy" after returning to the branch that opened their account years ago. Another customer had an amazing experience with a friendly and professional banker named Joe at this location.
Armando G. is extremely knowledgeable with excellent customer service skills.👏 He is a true professional, very kind, and always treats customers with respect. 👏
January 2025
Devonna has great customer service and a warm smile.
December 2024
Thank you Diedra Rowe for assisting me...for your patience, your attention. All information and doubts were clarified with Excellent Customer Service and also by responding in my language. It is truly appreciated! 👍 blessings. 🙏
