Wells Fargo Bank is known for its friendly and professional staff who provide helpful and welcoming service. Customers appreciate the warm attitude of tellers, who often go above and beyond to assist, even staying late to resolve issues. The branch at 7th Street and Greenway offers convenient ATM and drive-thru services, though some branches may have limited tellers, which can cause wait times. The branches are generally clean and cozy, with quick service and attentive managers who handle complex situations well. Customers from different locations, including California, have praised the bank for its excellent customer service and support in resolving issues like fraudulent checks.
Friendly and professional tellers. They stayed late to help me withdraw some money that had been wired the same day (so they had to call), and didn't seem to mind my little toddler running around. They were very kins and helpful.
September 2023
The only good thing about this Wells Fargo it has a ATM, actually it has two. I like the drive-thru Wells Fargo at 7th Street and Greenway. Every time I go to this Wells Fargo at 7th Street and Thunderbird there's always one teller only. The teller is always very friendly but they really need to have at least two tellers.
December 2022
I don't live in Arizona but excellent customer service! A warm and friendly "thank you" from California for catching the fraudulent check. Keep up the great work!?
