XPO

Transportation
XPO is a prominent player in less-than-truckload (LTL) transportation, recognized for its extensive network across North America. Reviews highlight the strong customer service provided by the staff, with individuals like a security guard and forklift operator noted for their friendliness and helpfulness. Customers appreciate the thorough communication about pick-up processes and clear instructions, making the experience smooth despite some initial difficulty in locating the facility. While some reviews mention missed delivery dates and the need for better proactive communication, customers generally report positive interactions when they reach out for assistance. The company’s training program is also praised, with staff members recognized for their knowledge and willingness to listen to feedback. Overall, XPO is seen as a reliable choice for regional, national, and cross-border shipping, providing service to a vast majority of U.S. postal codes and beyond.

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1. Phoenix, Arizona