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“The entire crew at Heck's Collision were honestly the best part of the whole ordeal when we were hit by a semi coming home from Flagstaff in May. The entire process was such a hassle and so stressful between the rental company and our insurance. Heck's did an amazing job on making this less stressful on our end. From the front desk when we dropped off the car, being friendly and empathetic to our situation. One of their employees were even kind enough to give us a lift to pick up our rental. The shop kept us updated on everything along the way, and even when the insurance tried doing things a certain way, they made sure that things were being taken care of the right way. We really appreciate that. I know my family and I are very grateful for all the work that was done, when we picked up our Outback it was like nothing ever happened. We can not thank everyone there enough for all the hard work that went into it. Thanks Heck's!”
“This location always treats me well. They are very professional and go above and beyond to make sure my vehicle has everything it needs to run safe and smoothly as possible”
“The entire crew at this store goes above and beyond to get what we need. Always friendly and helpful with all our car needs. Would recommend them to everyone on the mountain.”
9AM - 4PM
5249 AZ-260, Pinetop-Lakeside
Auto Parts
“Came here for a hard to find seal. They took time to look through their book and try to find one close or cross reference. Unfortunately wasn't in stock and I couldn't wait. However, they provided me all the the info (that isn't really searchable to a consumer) needed to find one in town. Really appreciate them going above and beyond, never had a bad experience here.”
Auto Parts
Auto Parts
Auto Parts
Auto Parts
“The battery died in the Payless car we rented in Phoenix so we called Payless but got shuffled from one department to another with no help forthcoming. We got a jump and ended up at AutoZone. The staff here had the battery we needed, installed it in the car, and gave us 3 copies of the receipt to try to get a refund from Payless.”