Credit Union West began in 1951 to serve military members and has expanded to include those in Maricopa and Yavapai counties. Reviews highlight outstanding and efficient service, with staff described as helpful, kind, accurate, and quick. Specific mentions include a great experience opening accounts and walking out with debit cards ready, as well as having problems resolved. Employees are noted for going above and beyond, providing excellent customer assistance that is hard to find. The Prescott Valley branch and its drive-up ATM offer convenient service. This consistent, helpful service makes staff an asset to the credit union.
Alexus helped us out in opening a new checking account after having to leave our old credit union. She is a great asset to Credit Union West and highly recommend!
May 2026
Alexus was phenomenal , was able to answer all our questions and set us up with the correct checking account! Highly recommend this credit union!
March 2026
Best Customer Service friendly is people to deal with glad I chose this institution to put my three dollars in
