CVS offers coronavirus testing, with lab and rapid tests available at some locations. Many customers report consistently great, friendly, and helpful customer service from the employees and pharmacy staff. Some recommend using the store's discount card and mobile app to save money on prescriptions. However, other reviews note significant problems, including increased wait times at the pharmacy described as a nightmare, and issues where store payment systems sometimes do not work with certain health savings cards. The self-checkout is noted as helpful when the store is busy.
Just called to verify if my daughter's antibiotic order was received. I spoke with Brent, and received excellent customer service. Very impressed with the service!
February 2024
My wife and I are really upset that our Aetna Payflex cards did not save us anything on our purchase of so many items in our cart. We tried both cards and know that they are loaded with our account credits. Please let us know why your system is not working!!
December 2023
i could tell the pharmacy staff was working super hard and i appreciate the fast turnaround for my mom who was sick
