-
July 2022 by Jose D.
It doesn't get any more UNPROFESSIONAL. I had hoped to be a Dish customer again. But apparently Prescott Valley Electronic System Sales LLC. DBA "Dish Tech" doesn't do business with the customer. Their tech came by my apartment building to conduct an installation. Then elected to talk to the maintenance manager. He didn't even do me the curtesy of stopping by to explain the situation. I received a call from their office informing me that, after speaking to their technician, they were not going to be able to do the installation of their equipment. A short while later the "technician called me to tell me that he was "sorry".
-
June 2022 by Jamie G.
Horrible business practices especially with Rex. This guy is a complete and utter moron who will try and up charge you every chance he gets. Never mind the way he talks to women who are minorities as well as being rude, condescending and a liar. Upon installation he confirmed no additional charges for DVR products or services. However, when your bill comes surprise surprise they will charge you the additional services and prices. See you in small claims court Rex
-
July 2021 by Michael Nystrom
Cody was awesome. Very polite. Got all four systems up and running. Ran threw how to operate the remote and left documentation behind so when I forget how to use it I can look it up. Helped me log in to MyDish on my iPad and get the app on my iPhone. Very nice experience!
-
July 2021 by John Scribner S.
Showed up today to get help on service and he's not open for business even those days he's supposed to.
-
June 2021 by Thomas Peevler
Scheduled an appointment for installation and the tech never showed and never called. Very poor business etiquette. Think I will stay with Sparklight.
-
February 2021 by jerry gnerre
Tech Doug was AWESOME. Local is the way to go. GREAT SERVICE
-
September 2020 by Arthur C.
Awesome service. They were really able to help me out and answer all my questions. Staff was very friendly.
-
August 2020 by Lisa B.
This company goes above and beyond for their customers and they simplified the process. I'm so glad we hired them, so I feel it's my duty as a happy customer to refer any & everyone that needs a premium satellite tv provider. Sales manager Stephen was a pleasure to deal with & the installer Mike knows what he's doing, he had everything up & running in no time. Thanks guys for excellent work!
-
March 2020 by Karly Fletcher
I have been a Dish customer for many, many years and have dealt with many a technician. Cody Classen is the best ever. Prompt, courteous, understood my needs and delivered. What a delight to work with. Thank you Cody..
-
March 2020 by Sharon Moreland
We had dish tech come out and hook us up to dish,our service tech was Cody Classen,what a guy,he was excellent, he took time with us and our questions, very polite went the extra mile for us,and went all threw the guide,explained everything so we understood, also said if we had any problem to call him any time
-
December 2019 by HEATHER HARTWICK
Locally owned & operated install company that was very easy to work with. Cody was a fantastic technician. He kept in contact with updates on his ETA for install & after he completed our set up he showed us everything we needed to know. We are extremely happy with our experience & look forward to all the fun tools we have to enjoy our home entertainment. Thank you Cody!
-
December 2019 by Lance Huffstutler
Great service, came out that night and put up the tv. The installer was really nice, friendly and professional.
-
November 2019 by Brent Ruffner
Superior customer service done right. Dish Tech goes out of its way to make sure the customer is taken care of no matter what. Other companies send you to an out-of-state representative. Not Dish Tech. The company has a local location and a local owner in Prescott Valley. Dish Tech offers its customers services that span from bill pay to getting signed up for upgraded equipment. I highly recommend them.
-
October 2019 by alex ortiz
Great customer service ! Quality workmanship, you can tell these guys have high standards for themselves through their work. Perfect clean install for multi-level house with TVs and sound systems all running perfect on first trip out. Would rate higher but only gave me five stars... ❤️
-
October 2019 by Justin Smith
Great customer service!! Very friendly and helpful gentleman came by and hooked up my dish, he was very fast and efficient and got everything I needed hooked up and running properly, showed me how to access everything I needed. I highly recommend them!
