Oil Change in Prescott Valley, AZ

“If I could give these guys ten stars, I would! I went to them on a strongly positive referral from another well-reviewed shop, and am so glad I did. I'm a fulltime nomad who lives in a travel trailer. My truck that pulls this trailer was having major overheating issues. I did what I could to address these by replacing the thermostat and coolant. However, when my temp gauge continued to behave erratically, I knew it was time to bring in the pros. And pros they are!Not only was Sean responsive as heck when I first called, but when I arrived, Jason actually LISTENED carefully to my explanation of what had been happening. Then he asked me great questions to set the stage for a relevant diagnostic testing session, and explained to me what the possible culprits might be. I felt respected and cared about -- no "mansplaining," which I cannot tell you how much I despise, and how often I have had to endure it elsewhere. So gals, don't be afraid to come here and be made to feel stupid. These guys really do it right.When I learned what it would take to fix, I was pleasantly surprised at the cost quoted. They told me what they thought it would take timewise, and I explained to them that I need to be in Yuma in a few days to catch a flight. He told me he'd do his best to get the parts ordered right away and said it should be ready in two days. What actually happened was that they ordered parts early enough that they were able to get it finished in a single day! I was ecstatic, and when I got there, they showed me what had been done (no surprises), the results of their tests and the test drive post-repair.Of course they didn't have the chance to hitch up my trailer or tow it up hills, but the way the temperature gauge behaved and the fact that the truck sounded way quieter when I started the engine makes me feel optimistic that all is well. And if not, I feel confident that I can bring it back and they will do what must be done to make it right.I've put Kirby Automotive in my permanent contacts list, because I come back to this area frequently and now have a reliable shop I feel I can trust with any future work. Thanks, guys!”

“Great customer service! Honest people! Glen kept me updated on where things were at in the repair process. He took time to go over the techs findings and explain thoroughly we spoke about what was most important as far as safety issues for what really needs attention ASAP. I am glad I found this place after just moving up here and being a bit spoiled with always having my brother fix my autos as well as having worked in the automotive industry myself. Would definitely go back for repairs and would highly recommend!!”

“We were in the area for a hunt and picked up a razor blade out on a forest road. Paul and the guys were very helpful and offer free tire patches. Unfortunately our tire was beyond repair. They were able to get an exact replacement in the next morning and had it installed and my tires rotated by mid day. Price for tire and install was very competitive and they did the rotation for free.”

“Professional with a smile, polite, efficient and quick. As their name implies, they were done in a “Jiffy!” Cleaned my windows and vacuumed the interior. I’ll be back!”

“I have only used Valvoline, since the late 80's. I have been a customer at this location for 1 year. My latest visit, Taylor was my attendant. Taylor is amazing. Great service, knowledgeable, expedient, leadership material. I hope you're around the next go round and I hope your running the place. Thank you for the great work.”

“Ordered Oil conventional change on Groupon. Note: you have to pay for tax when complete. *Cars over 100k should have synthetic blend. This was my mistake. Pulled into bay around back. Stayed in car while car was being serviced. Quick service.”

“This is my first Kia vehicle purchase. I have owned Lexus, Toyota and Ford vehicles in the past. My impression was this dealership was very professional. There was no pressure in the purchase process. I saved some money by going through the Costco Auto purchase process. This dealership was on the Costco list for this brand. I purchased a 2023 Kia SUV and I am very happy so far. My salesperson was Brad Pierce and he was a good person to work with. I was able to get a fair deal in the whole process.”