Ross Dress for Less offers the best brands and the latest fashions for family and home at significant discounts. Customers report they can always find something, even when not looking, and highlight it as a great place for holiday decor, toys for kids, and deals on clothes and shoes. The store is noted for having exceptionally good service, with friendly, happy, and helpful employees who are upbeat and positive. A specific instance was shared where an employee, identified as a manager, provided sincere and kind assistance to an elderly customer in the fitting room, demonstrating a willingness to help beyond obligation. However, experiences can vary. The assortment of merchandise, such as men's clothes, can sometimes be plentiful and other times appear picked over. The store is described as too crowded at times, with items not always where they are supposed to be. Customers advise paying close attention to sizing. A common point of feedback concerns the fitting rooms; the main ones are sometimes closed, leaving only very small rooms at the front of the store, which can be a challenge. The suggestion is to keep the regular fitting rooms open as much as possible. Despite these points, many customers express a strong fondness for the store, often making a special trip to visit and wishing one was in their hometown, appreciating the good bargains and usually finding something they like a lot.
