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November 2023 by David Haver
I paid for the car online with my debit card beforehand, and when I arrived; after a two hour drive; they refused to give me the car because I used a debit card. They wouldn't allow me to take the car due to not having a credit card. The money was already taken from the account and took it immediately. They didn't even try to work with me.they are now telling me I had to call a number and it would take a week refund me and I would have to buy into their credit system
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October 2023 by David Marino
Locally owned and ran by a great family. Both locations have great staff. Very clean cars and never had an issue with reservation.
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July 2023 by Corey McComack
They were great. I will use them again .
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February 2023 by Brian Arslanian
Best there is. Not even close!
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November 2022 by Kathy OK
I have rented cars at this location numerous times. Mike and his Dad are the best. Not only professional, but friendly and very helpful. I am renting again in a couple days and look forward to seeing them.
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November 2022 by sarah Allen
This budget is family owned The father who was working Behind the counteren was one of the best employees I have come across in a long time I was in a very stressful situation and he was more than helpful totally turned my day around I would not recommend any other car rental place except for this one
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November 2022 by Christopher Zareefeh
Can't seem to be able to reach them by phone. I've never seen a business that would not take phone calls.Maybe it's budget or them.I had a reservation with them and was trying to get in touch with them to arrange the pick up but alas, spent two days trying to reach them work no answer.Had it been up to me I would not give them my money but my company booked the car through them and i have to figure out the rest.Not good business.Edit: after making it to the location, the gentleman was super helpful and he said that they have no control over the phone issue. He gave me a local phone number and he stated that they can arrange for a pick up or drop off if they're not too busy.So the problem is with Budget and not the particular location...
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November 2022 by Allison Reisz
Mike and Andrea are the nicest, most helpful and honest people. Go here, you will be taken care of.
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November 2022 by Jason
These Budget employees go above and beyond and will make a wrong circumstance right! I will always choose Budget in Prescott as long as these employees are here!
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November 2022 by Andrew Nygren
Mike and John who run this place are two of the nicest guys I've met since I moved to Prescott, actually two of the nicest people I've ever met in my life, and their Avis/Budget car rental business is the best place I've ever rented from anywhere in these great United States of our America. They are part of what makes Prescott and the quad-cities area a great place to call home. Their business is run out of the Prescott Airport and they're the only location around here with great hours, great customer service, great prices, and a great selection of always clean & well maintained vehicles. Whether you're looking to rent a vehicle for your weekend stay around Prescott, your vehicle is in the shop, or you just flew home to Prescott, Prescott Valley, Dewey Humboldt, or Chino Valley and you need a ride home Check them out. They also run a rental location at the local mall. They're great people and John the father is also a distinguished US Navy Veteran. They are both fine Gentlemen.
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November 2021 by Cynthia Kelsey
I have never had a bad experience here Mike is wonderful and very helpful I don't go anywhere else because I can always trust the service that I get from this Budget Rental spot will always be top notch
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November 2021 by Shane Burchard
I was involved in an accident and all the other rental places in town were all booked out for a couple days or didn't have a vehicle that met my needs. Budget was able to find me a vehicle the day of making the process smooth and uncomplicated. I really appreciate the customer service and highly recommend anyone use them for your rental needs.
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November 2021 by Cody Keenan
I was assisted by Mike and he was the nicest and most respectful dudes ever. I’d give this place 10 stars if I could.
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November 2021 by Niko Ramirez
Mike at avis was very helpful. We had some car trouble and had to trade in for a new ride. He was a great help and understood our situation. He gave us options to choose from. We are very appreciative. Thanks Mike.
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November 2021 by Shannon Miller
A great experience all around. This is located inside of the Prescott, AZ Airport. Will definitely rent from them again!
