Credit Union West, established in 1951 as Luke Federal Credit Union on Luke Air Force Base, has a long-standing tradition of serving military members and their families. Today, the credit union extends its services to anyone living, working, or worshiping in Maricopa and Yavapai counties. Customers consistently praise the friendly, helpful, and knowledgeable staff at the Prescott branch, highlighting employees like Heather and Ginna for their positive attitudes, clear explanations, and willingness to offer useful suggestions. The staff's attentive service ensures members feel supported and understood, making each visit a great experience. Overall, Credit Union West is valued for its commitment to excellent customer service, knowledgeable staff, and dedication to the community it serves.
It's an okay bank, I only got a Bank account here because my other credit union doesn't have a branch up here. This Credit Union doesn't offer Zelle and because of the type of account I have I can't make an ATM deposit! Very disappointed with that. Just stay here because of the teller Heather
February 2025
This place staff is always so friendly and helpful love them here they treat you like family and always do their best to fix your problem or concern
December 2024
We’ve been a member of CU West since we moved to Prescott almost 7 years ago. Friendly staff and easy to get things done.
