This CVS pharmacy in Prescott is noted for its reliable service and helpful staff, open seven days a week for prescriptions, vaccinations, and personal care items. Customers report a high level of customer service, with the pharmacy team described as empathetic, compassionate, kind, and professional. Staff members consistently go above and beyond, helping to fill prescriptions quickly, transfer prescriptions with little notice, and search for discounts to lower costs. They are also helpful in solving problems with prescriptions and are recognized for their dependability and knowledge. The store is well-run with caring employees, offering fast service at the pharmacy counter and drive-thru with little to no wait. Customers appreciate the ability to save money with weekly deals, loyalty programs, and manufacturer cards, alongside convenient options like same-day delivery and free pickup.
Sean was so helpful this evening . The computers were not cooperating with him, but he was patient and kind and really showed me exceptional customer service. Steve is also one of my favorite members at CVS. He makes me laugh and makes my day every time I'm in the store. Thank you
April 2025
Picking up a refill with a new loyalty card from the manufacturer...the staff had to call and get the card numbers to work...saved us a lot of money! CVS is great!!!
February 2025
Always exceptional service at this CVS on Willow Lake
