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January 2024 by Casey Ross
This location is absolutely incredible! They are super informative and willing to work with you. Their customer service is above and beyond fantastic! Shalamar and myka genuinely treated us like family in a very stressful time and we are so grateful for their patience and understanding!! Highly recommend!!!
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January 2024 by brandi lyman
I’m very impressed with Enterprise! I’ve used them twice awhile back & Im using them again in a month to come. Very pleasant people & great location!!!
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January 2024 by Bud Jones
Shalamar was very friendly and helpful. She expedited the rental process nad hed me on my way in a timely manner.
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January 2024 by Teo
Excellent service, practically new cars, never a mechanical issue, clean, no excuses, customer service is their priority.Happy to be an Enterprise customerThank you
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January 2024 by Maria C Mesa
Great service and car selection!
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January 2024 by Franco Falcone
Thank you to Shalamar and the team at Enterprise in Prescott I appreciate the excellent customer service thank you again.
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January 2024 by Carlos Sintes
Totally pleased with Enerprise in Prescott, AZ. Sophia and her team are awesome.
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January 2024 by Brad Garland
My wife and I rented a car from Prescott Enterprise while her car was being repaired. She and I both agree our experience working with this team at Enterprise was an exceptional experience. Everyone was professional and efficient and got it all done with a smile on their faces. Job well done, keep up the great work.
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January 2024 by Barry Needham
The reservation system didn't work, but the counter help was great. In and out with no muss or fuss.
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January 2024 by Cynthia Chuning
Excellent service, great communication and a lot better than using hertz through AAA!!!!!!!!! I appreciate you enterprise Team!!! You are awesome and I love the teamwork ?
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December 2023 by David Haver
All three customer service representatives were very friendly and helpful. It's difficult renting with a debit card, but do-able.
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December 2023 by Jim Payne
I have used Enterprise for 20+ years that kind of sums it up. Always takes care of me. It is a little more money but you get that in good cars and people
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December 2023 by Adam Hurst
I showed up to pick up a vehicle being supplied by my extended new car warranty while my vehicle in in for some work.1st the young lady could not spell my simple 4 letter last name correctly, no big deal. I supply her with my reservation #, and she finds it, all good.She then gives me the spiel licence -deposit- proof of ins. Well obviously I have ins. if my new vehicle warranty is covering the car, and they can see that. So i say well i do not carry P.O.I. on me. so with a snarky tone she says"well most people have proof on there phone" So I reply with the same snarky attitude <while on the phone with my wife asking her to have the ins. co. send me the proof.> that " I guess I am not most people"Then said the young lady at the counter, "well Ser if you want to be rude you can just leave" SO I asked my wife to come get me and walked out the door.
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November 2023 by Dion Rossbach
Hey Sofia,I wanted to take the time to express my appreciation for the exceptional customer service that you and your team provided during my recent car rental experience. From the moment I walked into your office, I immediately felt welcomed and valued as a customer.The attention to detail, professionalism, and willingness to accommodate my needs and preferences truly exceeded my expectations. Your team went above and beyond to ensure that my rental experience was not only smooth and hassle-free but also enjoyable.I am grateful for your commitment to providing a high level of customer service and appreciate the time and effort you and your team put into making my rental experience a positive one. Thank you for your hard work, dedication, and outstanding service.
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November 2023 by Linda Larsen
Great customer service at both pick up and delivery, could not have gone smoother.We enjoyed the larger vehicle, as we had tons of stuff to carry.I would rent from Enterprise any time I need an extra car.
