Motel 6 Prescott, AZ, offers a mix of experiences for its guests. While the motel is older, many reviews highlight the clean and comfortable rooms, along with exceptional customer service from the staff. Guests appreciate the accommodating nature of the team, who have gone above and beyond, such as returning lost items and changing rooms for pet accessibility. However, some visitors have noted concerns about the overall condition of the property, mentioning it feels run down and that there are issues with safety related to some guests. Additionally, some rooms had maintenance issues, including door malfunctions and problems with the TV. Despite these concerns, the staff's pleasant and attentive service stands out, making it a place where guests feel valued. Overall, while there are areas for improvement, the customer service and cleanliness are commendable.
We didn't have air conditioning so we had to move rooms. Which was annoying.
July 2025
As a Veteran originally from East coast and family from the Az Valley it was a great stay Robert and everyone excellent customer service. Keep up the great work. We look forward to visiting again. Thx again especially Robert
June 2025
Older motel that needs remodeled. One of the cheaper motels that is close to downtown area.
