O'Reilly Auto Parts in Prescott, Arizona is a well-stocked and helpful store located at 3083 Willow Creek Road. They carry a wide range of auto parts, tools, and accessories, and offer convenient services like free battery testing, wiper blade & bulb installation, and Check Engine light testing. The store can even resurface brake rotors and drums. Customers can take advantage of the free Loaner Tool program when in need of a specific tool. The staff at this O'Reilly location is consistently praised for their exceptional customer service and product knowledge. One reviewer, a lady with limited DIY experience, had a "pleasant experience" getting assistance with small car repairs and replacements. Another customer, Scott, was impressed when an employee helped him identify an RV part just by looking at it, even though they didn't have it in stock. Sandra, in particular, received special recognition for going "above and beyond" to help a customer install a new car battery and add transmission fluid, all with a friendly demeanor. Customers also note that the employees, many of whom know regular visitors by name, are a "good group of people" who provide reliable expertise. With over 6,000 locations nationwide, there's always an O'Reilly Auto Parts store nearby, but the Prescott, Arizona store stands out for its outstanding service and knowledgeable team.
Always helpful and helps figure out how to safe money. Eddie was awesome. Great name by the way. If you ever need any help fixing you car you should go see him if you are in Prescott
July 2026
Had to get a gas cap the other day, and the gentleman working was just so kind, he went out and put it all together for me and made sure it was the right fit. Wish I had gotten his name !
April 2026
I needed to replace a headlight bulb in my Xterra and Kris and Zachary were more than helpful. It turned out to be more difficult than it looked, but they replaced both bulbs for me and cleaned up my battery terminals as well. Wonderful, thank you for the great service!💯
