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8:30AM - 4:30PM
5430 Side Rd, Prescott
Self Storage
9AM - 5:30PM
730 6th St, Prescott
Self Storage
“Janet was an amazing help. I am not from phx so she helped me get my sons storage situated. Answered all of my question. Very nice and friendly. Definitely 10/10”
7:30AM - 4PM
555 6th St, Prescott
Self Storage
“An amazing place!! we thought we were going to move to Prescott, it is a beautiful area, but we ended up in Texas. We put all our belongings into Ponderosa Mini Storage as we were looking for our forever home.Becky is the BEST!!We ran into some serious issues with the movers we hired to bring our stuff to Texas and Becky was there with me “holding my hand” all the way. If it wasn’t for her love of people and the items that are stored at her place I don’t know what I would have done.She was absolutely amazing!I would definitely recommend using Ponderosa Mini Storage. You will know everything is safe.”
“The nicest family owned business around. Bill has old school ways he treats you like family he works with you on payment issues doesn't charge extra for cutting your lock off if you need to be even let me have a storage sale at the location which saved me a ton of work moving my stuff somewhere else to sell. Kind patient and understanding . Extra perks like 24/7 access to your Storage unit and payment extending if your in a financial pinch any given month . Just out of the ballpark the BEST IN TOWN.”
“The place is gorgeous! I will never park my RV at an outdoor facility again. So nice that they have everything you need on site. Water, air, and the RV essentials!”
“I NEEDED STORAGE FOR HOUSEHOLD ITEMS WHILE OUR HOUSE WAS BEING BUILT. THEY OFFERD A UNIT BIGGER THAN WHAT I THOUGHT I NEEDED BUT I AM SO HAPPY I GOT THE BIGGER UNIT. THE HOUSE BUILD TOOK LONGER THAN EXPECTED AND I USED EVERY INCH OF THE CLEAN ACCESSABLE STORAGE UNIT. THANKS SCOTT AND PAUL. GREAT DOING BUSINESS WITH YOU”
8:30AM - 2:30PM
2881 Smoke Tree Ln, Prescott
Self Storage
“These guys really care. Since there is such a high demand and low supply for mini storage, these facilities can usually be stuck up if they want to be. But these guys aren't. Friendly since day 1, willing to work with me on billing as a college student. They also supply a student discount. There was a discrepancy with an inconsistency in their hours from their website and it put me in a jam one morning, but they sent me a very long and detailed apology message the following day. This shows that they care about the individual customer, which I can't say about a lot of places nowadays. Coming from Sandretto Hills, it's a NIGHT AND DAY difference. They were also very cooperative with me to fit me into a good trailer spot.”
“Clean, easy drive in/out. Lynn signed me up for a ground floor drive up unit. Am so happy that the other two places I visited were unacceptable. An added bonus (for me) is that it's literally 3 minutes from home!”
“They were above and beyond! Made everything so easy and even contacted us when we had made a mistake not locking the unit. I can’t say enough great things about their service!”
Open 24 hours
800 Rodeo Drive, Prescott
Self Storage
“We would highly recommend especially for students!
My son just finished college at Embry Riddle and we used the storage the entire time. Always safe and easy to use.
Very friendly and honest!”
“Dawna and Don run this place and 4 others in town. No doubt a 10x20 will be a hard find at any of their facilities. I called every week for months and if I was a bother, Dawna swore I wasn't. She kept her word and called me as soon as a unit was available. They have both been great. I've had a couple things go awry... once it was that my light wouldn't go on. I was afraid they'd put it on the back burner. But, again, I wasn't made to feel like a pest. And true to her word, Don was out at the unit the next day. And whatever the matter was, it was resolved by the next day. Everything is run so efficiently. Dawna handled the entire rental process online and made it so simple. She had explained every detail down to the lock and had answered all my questions without me having to even ask. Easy to pay online too. Kudos for the best customer service! The place is well kept and they have the best prices you'll find in town.”
“Victor, Alison, Colton and all of the others that work the front desk are very polite, professional, cheerful and helpful. U-Haul should be very thankful for the staff working at the front desk.
I’d like to give special recognition to Victor who works in installation! He was able to fit me into his tight schedule and was able to procure the needed 7 to 4 pin wiring harness, adapter, bumper mount for my Chevy van.”
“It was very easy to rent a unit online. The payment comes out automatically each month. There is a gate for security with a code for 24 hour access. The staff is helpful and quick to respond. The unit was clean when we moved in and we have had no problems.”
“Place is nice and clean, well maintained, has reasonable rates and friendly staff. Lisa and David are wonderful and very helpful! I definitely recommend this place!”
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“Janet is an outstanding example of what excellent customer service should look like. During my experience at Storage Experts in Prescott, Arizona, she made every interaction smooth, welcoming, and stress-free. From the moment I spoke with her, it was clear that she genuinely cared about helping customers and ensuring they had the best possible experience.
One of Janet’s greatest strengths is her professionalism. She communicated clearly, answered every question with patience, and explained everything in a way that was easy to understand. Instead of making the process feel complicated, she made it simple and efficient. Her knowledge of the storage options and policies showed that she truly understands her job and takes pride in providing accurate information.
What stood out the most was how friendly and approachable Janet was. She greeted me with kindness and treated me with respect throughout the entire process. She never seemed rushed or bothered by my questions. Instead, she took the time to make sure I was comfortable with every decision. That level of personal attention is becoming harder to find, and it made a lasting impression.
Janet also demonstrated exceptional organizational skills. Every step of the rental process was handled quickly and accurately, allowing everything to go smoothly without delays or confusion. Her ability to stay organized while maintaining such a positive attitude reflects her dedication and strong work ethic.
Overall, Janet is an incredible asset to Storage Experts. Her outstanding customer service, professionalism, and genuine kindness created an experience that exceeded my expectations. Employees like Janet are the reason customers return and recommend businesses to others. She represents the company with excellence and deserves recognition for the exceptional service she provides. Anyone who has the opportunity to work with Janet is fortunate to be assisted by someone who truly values customer satisfaction.”