“I bought a bike off of Amazon of course on how to put together with almost impossible, called around got the typical response on the bike because it was from Amazon we can't walk on it we're going to charge you $200 because the parts might not fit and the one from specialized bike in Mesa it's not ours, called fish company they gave me an estimate of $75 which I thought was fair drove the bike down there they looked at it asked me what was wrong with it total that I need to get the seat on and have the brakes looked at they started working on the seat got it fixed check out the brakes for me told me they'll fine when I ask how much do I own then it was on the house just if you need any work done bring the bike back and I told them that that would be no problem
And I appreciate it everything that they did for me and yes I am going back when my bike needs to be looked at with customer service like that I thought I had to write a review on what a great company and customer service they have
Store was clean and the employee where very polite like the took pride in what they do and work
Yes I would recommend this company very much
Go in and say hi and look around”
“Great shop with lots of options. Dan was super nice and walked me through all the details for different models of bikes. You can tell he is passionate about this stuff and cares about customers!”
“Griffin was great. Very professional and knew his stuff. No one tried to hustle or upsell us. Good people and great work. Kane assisted and did a great job. The shop clearly runs as a well oiled machine with everyone pitching in to give the customer the best service possible. I can’t say enough good things about this place. Go visit today!”
“Charlene is a national treasure; a wealth of knowledge that cannot be understated. Though usually at the Ahwatukee store, we lucked out with our timing; her being at the Gilbert shop. She helped myself and my girlfriend find the right fitting shoes, socks, and gave her recommendations on which model of cycle to go with. The store itself is well-organized and stocked; everything you need to be kitted out, which is more than I can say about many other retailers I visited in the area. We’ll absolutely be visiting again in the time to come.”
“I have had my bike service at the location for quite a few years and always have a good experience. They took me right away and within 45 minutes my flat tire was fixed with great customer service.”