Fry's Pharmacy has received mixed reviews from customers. Some report frustrating experiences with long lines and prescriptions not being ready on time, even when sent in advance. Others note that calling can feel rushed and that the pharmacy sometimes appears short-staffed. However, many recent reviews highlight positive changes. Customers report that prescriptions are now often on time and in stock when other pharmacies are out, and lines have shortened significantly. The staff is frequently described as kind, friendly, and polite, going out of their way to help by calling doctors for clarifications. While waits for filling prescriptions can still occur, many customers find the service much improved and the pharmacists helpful.