Brakes Plus, founded in 1990 and with over 100 locations, prides itself on building relationships with customers, vendors, and employees. They stand by their philosophy of installing quality products with world-class service at a great price. The company's core values include integrity, pride of workmanship, quality, teamwork, enthusiasm, friendliness, and continuous improvement. One customer had a headlight issue and was directed to Brakes Plus where they spoke with Kyle, who quickly took care of the problem at no charge, demonstrating exceptional customer service. Another customer, needing rotors done, felt supported by the general manager, who provided advice with care, making the customer want to return with all their vehicles. A third customer appreciated the courteous and knowledgeable staff during an oil change and tire rotation for their diesel, noting the pride the team took in their work. Jeremy, the manager, was praised for being honest and beating a dealership quote, while Robert Ortiz was highlighted for his incredible service and passion for helping others. Overall, Brakes Plus is dedicated to quality work, customer care, and service excellence. Customers can expect a knowledgeable and helpful staff, timely service, and a commitment to fair pricing and transparency. The staff goes above and beyond to ensure satisfaction, making Brakes Plus a trusted choice for vehicle repairs.
