Fry's Pharmacy in San Tan Valley is staffed with dedicated professionals who go above and beyond to help customers. The pharmacy is noted for being very clean and easy to navigate. Staff members receive consistent praise for being 100% courteous, friendly, professional, and providing great customer service, with service often rated 10/10. They are helpful with prescription transfers and work to get prescriptions filled on time, often with very short wait times. The pharmacists offer advice, clinical services, and administer various vaccinations. However, experiences with pricing and medication consistency can vary. Some customers find the prices reasonable and not bad, while others are not impressed, stating the pharmacy is not the cheapest. A common frustration involves the store's savings plan and coupons, which some find not user-friendly and report paying full price by mistake. Regarding medications, the pharmacy cannot pre-order specific manufacturers for some prescriptions, which can affect customers, and name brands can be very expensive. Despite these issues, many express a desire to remain loyal due to the exceptional staff.
They need more real checkout lanes instead of so many self checks. Manager needs to pay attention and keep lines moving. I'm watching the front manager just chatting while lines get longer. So frustrating.
September 2025
This Pharmacy has been more than efficient! Staff is an absolute pleasure and extremely kind. Always takes the time to answer questions and provide excellent customer service
July 2024
I can shop for things that I need when I am on the go. I pick up prescriptions to.
