Apple Scottsdale Quarter is praised for its exceptional customer service, with many reviews highlighting the helpfulness and knowledge of its staff. Customers have had positive experiences purchasing new devices, such as iPhones and MacBooks, often noting the staff's patience and willingness to provide thorough assistance. One employee, in particular, received high praise for outstanding service, demonstrating the store's commitment to customer satisfaction. However, some customers have reported issues with specific products, such as Belkin screen protectors, claiming that the promised lifetime warranty did not apply as expected. Overall, the store is recognized for its friendly atmosphere and dedicated employees who go above and beyond to assist customers.
Do not buy the Belkin screen protectors from here. They claim (sales and Genius Bar) they have a lifetime warranty with Belkin replacing them if anything happens. Welp, something happened and Belkin denied the claim stating they only cover manufacturer’s defects. Save yourself the $40 and buy a screen protector elsewhere.
October 2025
Excellent service, very friendly employees. They served me very well and quickly
October 2025
Went in with no appointment to purchase a new phone. They had what I wanted and came out with no issues. Workers were great and helpful.
