ECCO KIERLAND COMMONS offers a positive shopping experience highlighted by excellent customer service. Customers appreciate the knowledgeable staff who quickly identify their needs and provide helpful recommendations. One reviewer praised the store manager for going above and beyond by cleaning shoes and replacing shoelaces, saving the customer money and ensuring a perfect fit. The staff's expertise helps customers find the right shoes, with some noting they have worn ECCO products for a long time. However, a few visitors expressed disappointment about the shoe options, pointing out that the store does not carry wide shoes or wider toe designs, which can be uncomfortable for some. Despite this, the store provides quality shoes known for their durability, though at a higher price point. Customers also mention good deals, such as discounts without the need to purchase multiple pairs, unlike other stores in the mall. Overall, ECCO KIERLAND COMMONS is recognized for friendly service, knowledgeable staff, and quality products.
I’m wearing Ecco boots for over 20 years. Lightweight, wide, everyday boots that fit my lifestyle.
July 2023
The lady knew exactly what I needed. Pulled 3 styles that fit my needs without hesitation. I’ve worn nothing but Ecco products for a long time. I’ll definitely coming back.
March 2023
Bought a gift certificate for friends birthday. Excellant customer service and lovely well stocked store.
