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January 2024 by JoAnn Hester
Quick, friendly and they get the job done right! Easy and accommodating to get an appointment. Haven’t had any issues in 7 years!
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January 2024 by Amelia Waters
Very helpful and friendly customer support
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January 2024 by Sherry Powell
Found my tire problem quick service very satisfied
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January 2024 by Dr. Darrell Richardson
Great service
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January 2024 by Benjamin Lee
They fix the car wrong and charge the customer for it. They say they can only use the oil drain bolt 60 times and it's natural that it's broken and the customer has to pay extra for it. Never come here
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December 2023 by Svetlana Wallace
Great!!! Many thanks, I appreciate your service. ???
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December 2023 by Tony F
Dropped my car off first thing on a Monday, took almost all day to even hear back. Said it was going to take days to get the parts. Pick up the car on Wednesday after $2400 in repairs. Next morning check engine light on again, so I return. Say they will look into it, and I can just wait around. Two hours go by with no communication so I ask what the status is. Says the part is 30 min away, there is a left and a right one and the day before one had gotten left off. I asked how that could have happened and he just says "Oh I wasn't here yesterday". So I go get lunch, come back an hour later. Still no part. Ends up being another hour or so before the part even shows up, let alone gets installed. Get the car back and the engine light is still on. I go back in and ask why the light is still on. Guy says "Oh yeah, they said that might happen. You might be missing another part so if it stays on just come back, but that won't be covered so we would start this process all over again." So next morning when light was still on, I obviously went to another repair shop. As they say - "Insanity is doing the same thing over and over and expecting different results." After engine diagnostic at the second place, come to find out there are even more problems Pep Boys failed to mention, among them: engine fluids needing to be replaced, other engine components needing new parts, a leak was detected and they acknowledged Pep Boys had replaced the brakes but did nothing to the brake fluid. Will not be returning and I wouldn't recommend this place to anyone.
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December 2023 by Gary
i always prefer pep boys for my oil changes on my high mileage vehicle. they do a thorough vehicle inspection that you're not going to get at many of the quick service places. this gives me the peace of mind after each and every oil change. they have always been honest as to what will be needed and when.
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December 2023 by Ozzie Pimentel
Excellent job !!!
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November 2023 by Karma Q.
Talk about bad business ethics, this was a shocker. I bought a battery that was faulty and still under warranty. I brought it in but when it came to replacing it they made me buy it at O'Reilly's and it was more expensive. $75 more and they only paid me back the price of the original battery! I fought and fought but still waited almost 2 years for the check and it was never enough. How can they think that is ok ? It's not on any level so just prepare to expect something shady when replacing a battery there.
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November 2023 by mwparkranger
Buyer beware! They state that oil changes include tire rotation. I told them I needed a rotation. When they called to say the car was ready, I asked if they did the rotation and they said they did. When I got there, I saw that they had not done a rotation, yet they insisted they did. I had to wait and watch them rotate the tires.
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November 2023 by Tiffiny Shim
Came in for my Lyft and Uber inspection. Quick service and informative. I’ll be back for my oil changes. Thank you, Julian & Holly!
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November 2023 by Danny Romney
Worst place ever. Don't come here. Extremely unprofessional, extremely rude, and they don't even know what they're doing.Made an appointment, was 5 min late. Was told when i arrived that it would be about an hour, but then they didn't even start working on the car for another 25 min.What was the point of the appointment?
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November 2023 by Shea yagoda
Holli helped me. She was amazing. Honest, helpful, knowledgeable and took the time to explain things to me. I will definitely be back! Thank you!
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November 2023 by Cesar Parra
Great service
