Pep Boys Auto Service & Tire Shop at 2524 N Scottsdale Rd, Scottsdale, AZ, 85257 is a trusted local tire shop and auto care center with over 100 years of experience. They specialize in new tires, tire repair, and tire replacement, offering same-day services to keep customers safely on the road. Their certified technicians also provide comprehensive auto repair and maintenance, including oil changes, brake repair, battery replacement, inspections, and more. They proudly service hybrid and electric vehicles, making them a one-stop-shop for all car, truck, or SUV needs. Customers have had excellent experiences at Pep Boys, praising the top-notch and swift service provided by the technicians. The staff is described as professional, knowledgeable, and efficient, ensuring that everything is handled quickly and correctly. Customers appreciate the lack of long wait times and the fact that the staff do not try to oversell unnecessary services. However, one customer had a mixed experience regarding the type of coolant used for their Kia vehicle. The staff initially ordered the wrong type of coolant, but they were able to resolve the issue by changing it to the correct Kia-recommended coolant after the customer pointed out the error. The store manager ultimately took responsibility and ensured the customer received the proper service. Overall, Pep Boys is a reliable and trusted auto service and tire shop, offering a wide range of services and a commitment to customer satisfaction.
