Public Storage in Scottsdale offers convenient and accessible storage solutions with a focus on customer service. Customers can reserve a storage space online for free, with no commitment, and use the eRental option to skip the counter and go straight to their unit. The facility is bright, clean, and well-maintained. A key highlight is the friendly and professional staff, especially a property manager named Anna, who is consistently praised for her warmth, kindness, and helpfulness. She provides personal attention, helps with unit selection, and assists throughout the moving and transfer process, making customers feel heard and supported. Customers appreciate her quick and efficient service, as well as her expertise. While most reviews are very positive, one mention notes a minor issue with promotional rates due to different lock mechanisms on units. Overall, Public Storage in Scottsdale is known for its helpful staff, clean environment, and easy-to-use online reservation system, making it a reliable choice for storage needs.
Great storage facility. It’s clean, climate controlled, secure, and safe. They have a nice loading and unloading set up. Never had any issues. Property manager Anna is super helpful and friendly.
July 2025
I’ve never had such a pleasant experience as I had today, ever! Anna took me on a tour and showed me the spaces available, worked through the pros and cons (for me!), and then facilitated my contract within minutes. Anna is a consummate professional, friendly and personable. So happy to have worked with her!
July 2025
Anna was very friendly and helpful. Great customer service! Thank you!
