Safeway Pharmacy on Chaparral Road in Scottsdale provides a variety of pharmaceutical services including filling prescriptions, flu vaccinations, shingles shots, and safe drug disposal. The pharmacy accepts most forms of insurance. According to reviews, the staff receives mixed feedback. Some customers report exceptional service, describing the new staff as amazing, knowledgeable, helpful, friendly, professional, and pleasant, treating people with respect and completing prescriptions in a timely manner. This has created loyal, long-term customers who leave with a smile. However, other experiences note significant problems. Some customers have encountered staff perceived as rude and not polite, who acted as if customers should be grateful for service. There have also been operational issues, such as prescriptions not being available without proactive notification, requiring customers to call and resolve problems themselves. These inconsistent experiences highlight variability in customer service at this location.
blonde pharmacist emily bro was an ANGEL. always have a bad experience with the brunette lip filler girl. she’s so sassy for no reason
August 2025
My prescription was not available for a month in the milligram dosage requested. Instead of letting me know it was not available and I needed a substitute they did nothing. After 3 days I had to call and find out what the issue was and have another prescription.
April 2025
The NEW staff is amazing!! They treat you with respect and take their job seriously. I always leave with a smile. 😊 My prescriptions are done in a timely manner and each person is pleasant to interact with.
